Professional Airbnb Cleaning Services Across Queensland

Cleaning costs are charged directly to guests as part of their booking fee, not to you as the property owner. Lane Property coordinates all cleaning, manages quality control, and handles consumables and linen procurement. The guest pays the cleaning fee, and we ensure you get professional, consistent service without the hassle of managing cleaners yourself or paying out-of-pocket for supplies.

Our quality assurance process includes photo documentation before and after every clean. If any issues are identified, they're immediately flagged and resolved before the next guest checks in. For damage, we photograph everything and pursue guest reimbursement through Airbnb's Host Guarantee or security deposits. You receive a full report with photos within 24 hours of any incident.

Standard turnaround is 2-4 hours from guest checkout to property being guest-ready. We schedule same-day turnover for back-to-back bookings, ensuring the property is cleaned, inspected, and ready minimum 3 hours before the next check-in. For properties with checkout at 10am and check-in at 2pm, we comfortably complete the full cleaning process with time for quality checks.

Yes, we assign dedicated cleaning teams to properties wherever possible. This ensures familiarity with your property's layout, quirks, and standards. All cleaners are vetted, insured, and trained on our 60-point checklist. If your regular cleaner is unavailable, we have backup teams who receive detailed property notes to maintain consistency.

We use commercial-grade, eco-friendly cleaning products that are safe for guests with sensitivities. All bathrooms and kitchens are sanitised with hospital-grade disinfectants. High-touch surfaces (door handles, light switches, remote controls) receive special attention. If you have specific product preferences or requirements, we can accommodate these—just let us know during onboarding.

All consumables are covered through the cleaning fee charged to guests. We maintain stock of toiletries, coffee, tea, cleaning supplies, and kitchen essentials. When cleaners identify items running low, we automatically restock before the next guest arrival. As the property owner, you're not paying out-of-pocket for toilet paper, coffee pods, or dishwashing liquid—these costs are built into the cleaning service funded by guest fees.

We provide commercial-grade bed linen (400+ thread count Egyptian cotton), plush bath towels, hand towels, and bath mats for every bedroom and bathroom. All linen is laundered to hotel standards using commercial facilities—not home washing machines. When items show wear, we replace them at no cost. This eliminates the need for owners to purchase or store multiple linen sets.

Absolutely. Every clean is documented with timestamped photos of key areas—kitchen, bathrooms, bedrooms, living spaces. These are logged in our property management system and available for you to review. If you'd like to see cleaning verification photos after each turnover, we can set up automated reports sent to your email.

Our cleaners are trained to identify maintenance issues—burnt-out light bulbs, dripping taps, damaged furnishings, appliance malfunctions. These are immediately reported to your Property Manager who coordinates repairs. For urgent issues affecting the next booking, we have trusted tradespeople on call to resolve problems same-day. You approve all non-emergency maintenance costs before work begins.

Different Queensland councils have varying requirements for short-term rentals, including waste management and noise compliance. Our cleaning teams are familiar with Brisbane, Gold Coast, and Sunshine Coast regulations. We ensure bins are correctly sorted, council-specific requirements are met, and properties comply with local short-term rental laws. This local expertise prevents compliance issues that could result in fines.